
FAQ:
Naturopathic medicine is a unique system of primary health care that focuses on prevention and your body’s innate healing abilities through the use of natural therapies. Naturopathic medicine dates back to the 1800s and, over the past few decades, has seen a resurgence. The field of naturopathic medicine is guided by six principles: First Do No Harm, The Healing Power of Nature, Identify and Treat the Cause, The Physician as a Teacher, Treat the Whole Person, and Prevention.
An integrative health practitioner is a healthcare professional who combines conventional medicine with complementary therapies to provide holistic, patient-centered care. They focus on treating the whole person—mind, body, and spirit—rather than just addressing symptoms. These practitioners collaborate with patients to create personalized treatment plans that may include nutrition, lifestyle changes, mind-body practices, and natural remedies alongside conventional medical treatments. Their goal is to promote optimal health and wellness by addressing the root causes of illness and supporting the body’s natural healing processes.
Yes! The terms “traditional naturopath” and “naturopathic doctor” refer to distinct practices and qualifications.
Naturopathic doctors (ND/NMD) are licensed primary care physicians trained to diagnose and prescribe treatments.
In contrast, traditional naturopaths focus on natural healing methods like diet and herbs but lack licensure to diagnose or prescribe. In Pennsylvania ( a pre-licensed state), traditional naturopaths might misleadingly use titles like “naturopathic doctor.”
No, we do not only focus on hormone conditions. We view the body as a whole system and, treat a variety of other conditions such as digestive health, cardiovascular, pediatrics, and men’s health!
No, you do not need to have bloodwork done before seeing us! At the end of your first visit, the doctor will review your comprehensive assessment and let you know the best next steps.
We are fortunate to live in a day and age where we can connect with people near and far. With that being said, we work with patients all over the country and even in Canada. Please note: outside of Pennsylvania, Dr. D operates as a wellness consultant and will still provide the same quality of care, health and wellness recommendations, and any necessary labs.
Office visits vary in length.
Not at all! We believe in the power of teamwork.
We use a variety of natural therapies to treat our patients, including herbal medicine, homeopathy, nutrition, and supplements.
After you complete the new patient process we schedule you for your first follow-up within 4 weeks. From there we will determine how many more visits you will need to achieve maintenance. Once you get to a maintenance level (which will look different for everyone), we switch to quarterly or bi-annual office visits.
Yes, we work with the entire family!
At this time, Infinite Wellness does not accept insurance. We prioritize your well-being above all else, so we have chosen not to participate in insurance plans. This decision allows us to tailor your treatment based solely on your individual needs and preferences, without the constraints often imposed by insurance companies. Our commitment is to provide you with the highest quality of personalized care, ensuring that every decision made is in your best interest.
We accept HSA and some FSA accounts.
Your journey to optimal health is a process that often requires time and commitment. Achieving lasting results requires follow-up appointments to address your health concerns and help you reach your optimal health goals.
At this time, we do not provide superbills for insurance reimbursement. Our practice operates as a self-pay clinic to allow for more personalized, flexible, and comprehensive care without the limitations often associated with insurance. If you have any questions about our pricing or payment options, we’re happy to help!
We require 48 hours’ notice for cancellations or rescheduling. Missed appointments or late cancellations may be subject to a fee.
We support a wide range of concerns, including hormone imbalances, thyroid disorders, digestive issues, fertility challenges, fatigue, burnout, endometriosis, PCOS, menopause, and more. Visit our Conditions Treated page for a full list.
Your first appointment is comprehensive and may last up to 90 minutes. Dr. Douglas will review your health history, lifestyle, and current concerns, and begin forming a customized wellness plan.
This depends on your specific health concerns and goals. Most patients start with more frequent visits and taper off as their health improves. Your health care provider will discuss a personalized care plan with you.
Absolutely. We provide individualized care for women at all stages—from preconception to postpartum—focusing on hormone balance, stress support, and optimizing fertility.
Yes. We offer a range of functional and conventional lab tests, including hormone panels, food sensitivity testing, gut health assessments, and more.
We use Practice Better as our patient portal platform. You can access your portal using the following link: https://infinitewellness.practicebetter.io/
If you’re experiencing any issues with logging in or accessing your account, please don’t hesitate to email us at admin@myinfinitewellness.net for support.
The New Patient Journey includes three foundational sessions with your provider:
1. Initial Assessment
2. Results Visit, where you receive your customized care plan
3. Therapeutic Assessment to evaluate your progress and make any needed adjustments
The New Patient Plus package includes everything in the New Patient Journey, plus functional lab testing, such as Organic Acid Testing, Stool Testing, or Bloodwork, tailored to your health concerns and goals. This package is ideal for those wanting a deeper dive into the root causes of their symptoms.

